Privacy Policy

Effective Date: 01-06-2025

At Resto Genie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services in Canada and Latin America.

1. Who We Are

Resto Genie is a Restaurant ERP product designed to help restaurant owners streamline operations. In Canada and Latin America, Resto Genie is solely managed and operated by Happy U Technology, our Authorized Sales & Support Partner in these regions.

All personal data collected via RestoGenie.com from users located in Canada and Latin America is processed by or on behalf of Happy U Technology, in accordance with local privacy laws.

2. Information We Collect

We may collect the following types of personal and business data:

• Name and contact details (email, phone number)
• Restaurant/business name
• Billing and payment information
• Usage data (device, browser, IP address)
• Communications and support requests

3. How We Use Your Information

Your data may be used for the following purposes:

• To provide and maintain our ERP services
• To respond to inquiries or support requests
• For billing, account setup, and customer service
• To analyze usage and improve system performance
• To comply with legal or regulatory obligations

4. Legal Basis for Processing (Canada & Latin America)

We process your data based on:

• Your consent
• Contractual necessity to deliver services
• Legal obligations under applicable privacy laws (e.g., PIPEDA in Canada, LGPD in Brazil, LFPDPPP in Mexico)

5. Data Sharing & Transfers

Your personal information is not sold to any third parties.

We may share data with:

• Our authorized sales and support partner Happy U Technology
• Cloud infrastructure or payment service providers (only as necessary)
• Legal authorities if required by law

Data may be processed in or transferred to jurisdictions outside your country (e.g., cloud servers). We take appropriate safeguards to protect cross-border data transfers in accordance with applicable laws.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to or restrict certain data processing

To exercise your rights, please contact us at:
📧 privacy@restogenie.com

7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law.

8. Security

We implement industry-standard measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Resto Genie – Privacy Office
📧 privacy@restogenie.com
🌐 www.restogenie.com